Our current turnaround time from payment to dispatch is approximately 4-6 weeks.

Please note that additional print applications and custom requests may add to the production time. Our team works diligently to ensure that all orders are fulfilled as efficiently as possible.

If you have specific deadlines, please mention those in the quote request and we will tailor our response to that request.

We offer FREE personalizations for our products including names, numbers, and additional sponsors, as long as it's done through sublimation printing. However, if you opt for a different printing application such as vinyl or other options, there may be additional charges.

At Rooted Athletics, we are committed to providing our customers with the best possible service. However, we understand that issues can arise, and if you receive a defective product, please contact us with the information for a return or exchange. Our team will promptly assist you with a replacement item, which typically takes around 3 weeks for delivery.

For those looking for other logo options such as embroidered, rubber patch, or heat-pressed vinyl, please note that these options come with additional fees and require longer production times.

To ensure the highest quality results, we typically require an additional of 1-2 weeks of production time for these options.

Has your estimated arrival date passed and you haven't gotten your gear? We understand this can be frustrating.

Please contact the rep who you placed the order with or contact us here on the site. We will get back to you right away with a status update.